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Frequently asked quetions

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We provide a wide range of diagnostic tests, including blood tests, urine tests, imaging studies, and specialized tests for kidney function, liver health, diabetes management, infections, and more.
You can book an appointment by visiting our website’s booking section or by calling our customer support.
Preparation varies depending on the type of test. For fasting blood tests, you should fast for 8–12 hours before the test. For other tests, you may need to stop certain medications or avoid specific foods. Please consult the instructions for your specific test on our site or contact our lab for details.
Test result times vary depending on the test. Routine blood tests and general screenings typically take 1–2 days, while more specialized tests may take a few days longer. You’ll be notified once your results are ready.
Yes, we offer online access to test results through our secure portal. Once your results are available, you’ll receive a notification with instructions on how to view them.
If you miss your appointment, please contact us as soon as possible to reschedule. We will make every effort to accommodate you.
Yes, we offer home sample collection for many tests within certain areas. To arrange for home collection, simply call our customer support or schedule it online.
Yes, we are accredited by [Relevant Accreditation Bodies, e.g., NABL (National Accreditation Board for Testing and Calibration Laboratories)] and adhere to the highest standards of medical testing and safety protocols.
If you have questions about your results, you can contact our team of medical professionals, who will be happy to explain your results and advise you on the next steps.
We use state-of-the-art equipment and adhere to strict quality control procedures to ensure the highest accuracy of test results. All tests are performed by trained professionals, and results are carefully reviewed.
Absolutely! We offer the option to have your results reviewed by a specialist. You can request a second opinion directly through our support team.
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